Please supply an accurate mailing destination, reachable email and phone when purchasing physical goods from our United States store. Tracking information, when supported, is shared through the order's contact information.
Orders usually require 1–2 business days of handling before dispatch. The estimated transit period is 3–5 business days, not a guaranteed arrival deadline. Checkout determines both available services and whether free shipping is offered. Carrier coverage, shipment dimensions and destination restrictions may exclude an address.
A stalled shipment, missing package, unreceived delivery marked complete, or damaged arrival should be reported with the purchase number, checkout email, tracking reference and destination. Keep packaging and provide photographs where damage occurred; we will review the circumstances and request carrier assistance as appropriate.
Email: duonglan31km@gmail.com
Mailing address: 6385 S 15th St, Omaha NE 68107, United States
Phone: (401) 344-6951